Refund policy

**Return & Refund Policy**

At WoofNWhisker, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy.

**Eligibility for Returns**
- Returns are accepted within **7 days** from the date of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- Items that have been used, washed, or damaged by the customer will not be eligible for return.

**Damaged or Wrong Product**
If you receive a **damaged product** or the **wrong item**, please contact us immediately at:
- **contact@woofnwhisker.store**
- **abdullahajaz1234@gmail.com**

We will arrange a replacement or full refund at no extra cost to you. Please share clear photos of the damaged/wrong product along with your order number.

**How to Initiate a Return**
1. Email us at contact@woofnwhisker.store within 7 days of receiving your order.
2. Mention your order number and reason for return.
3. Our team will guide you through the return process.

**Refund Process**
- Once we receive and inspect the returned item, we will notify you about the status of your refund.
- Approved refunds will be processed within **5–7 business days**.
- Refunds will be issued to the original payment method used during purchase.

For any questions regarding returns or refunds, feel free to reach out to us.